Skip to main content

How to Send Broadcasts

Send one-way announcements to athletes and volunteers via in-app notifications and email.

Prerequisites​

  • Competition organizer permissions
  • Competition with registrations (athletes or volunteers)

Accessing Broadcasts​

  1. Open your competition from ORGANIZE
  2. Click Broadcasts in the sidebar

If you haven't sent any broadcasts yet, you'll see an empty state with a prompt to create your first one.

Composing a Broadcast​

  1. Click New Broadcast
  2. Fill in the broadcast details:
    • Title — a short subject line (e.g., "Schedule Change for Saturday")
    • Message — the full announcement text

Choosing an Audience​

Use the Audience dropdown to target your message:

AudienceWho receives it
Everyone (Public)All athletes and volunteers
All AthletesEvery registered athlete
Athletes by DivisionAthletes in a specific division (a second dropdown appears)
All VolunteersEvery registered volunteer
Volunteers by RoleVolunteers with a specific role (e.g., Judge, Scorekeeper)

After selecting an audience, the recipient count updates automatically so you can verify who will receive the message.

Email Notifications​

The Send email notification to recipients checkbox is enabled by default. Uncheck it if you only want the broadcast to appear in-app without sending emails.

Sending the Broadcast​

  1. Review your title, message, and audience
  2. Click Send Broadcast
  3. A confirmation toast shows how many recipients received the message

Broadcasts are sent immediately and cannot be edited after sending.

Viewing Past Broadcasts​

All sent broadcasts appear on the Broadcasts page in reverse chronological order. Each broadcast card shows:

  • Title and message body
  • Date sent
  • Recipient count — total recipients
  • Delivery status — number delivered or failed

Delivery and Retries​

Emails are delivered asynchronously. If delivery fails for some recipients, a red badge shows the failure count. The system uses per-recipient idempotency to prevent duplicate emails on retry.

See also: How to Manage Registrations | How Athletes View Broadcasts